Ch. 2

Predictability is crucial. The analogy with the NASA rocket and improving homeless statistics and conditions. It really made me understand the complexity of the situation. The fact that we can know exactly where the moon is and calculate the distance to send a rocket but we have absolutely no way of knowing how people will react to their circumstances. A lot of times we blame the government or another entity for our "poverty" or socioeconomical issues but we don't realize the difficulty of this task. It is something we often overlook.